To help build a strong community amongst our children, we only admit new students at the beginning of sessions, and in some circumstances up to 2 weeks into a session. When children enter mid-stream, it can be harder to adjust to learning rhythms and rules. In most cases if a spot opens up mid-session, we'll wait until the start of the next session (i.e.: Winter) to admit a child on the waiting list.
Trial Period: The first two weeks of a child's first session will be considered a 'trial period,' during which time we will discuss with you if it seems that your child may not be ready for Nature School. If this is the case, we will issue a refund for the remaining weeks beyond the first two.
If paying annually: -If you need to withdraw during the first two weeks of the year, we will try to fill your spot and refund the remaining weeks of the first session, as well as the remaining sessions. Please provide us with as much notice as possible if you feel you need to withdraw your child. -If withdrawing after two weeks of programming, there will be no refund for that session, but subsequent sessions will be refunded. -Refunds will be based on a rate of $17 per day.
If paying per session: -A refund is possible in the first two weeks of the session. Beyond two weeks, there will be no refund. -Refunds will be based on a rate of $18 per day.
*The reason for these policies is to keep Kootenay Nature School fiscally sound. There is much prep work (including time, resources, and staffing) that goes into running a program and it is generally based on an accurate count of registered participants. We understand unforeseen circumstances may cause people to change their plans. If this situation has arisen, please get in touch with us ASAP to discuss any available options.